Return & Refund Policy
At wearthat, we strive to deliver premium-quality bottoms and ensure customer satisfaction.
Returns
We accept returns within 7 days of delivery under the following conditions:
- Item must be unused and unworn
- Tags must be intact
- Item must be in original packaging
- Item must not be damaged, stained, or washed
Items not eligible for return:
- Sale or discounted items
- Used or washed items
- Items without original tags
- Innerwear (if applicable)
Exchanges
We offer exchanges in the following cases:
- Wrong size received
- Defective product
- Wrong product delivered
Exchange requests must be raised within 48 hours of delivery.
Refunds
Once the returned item is received and inspected:
- Refund will be processed within 5–7 business days
- Refund will be credited to the original payment method
Return Shipping
- Customers are responsible for return shipping costs
- If the item is defective or incorrect, wearthat will cover return shipping charges
How to Request a Return
To request a return or exchange, contact:
Email: wearthatclothing06@gmail.com
Include:
- Order number
- Product details
- Reason for return
